Returns & Exchanges
At SWESEN, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn items in their original packaging. If your new fashion piece isn't the perfect fit, we are here to help you find an alternative or provide a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging with all tags attached and include the printed return authorization slip inside.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing